E-mail Management

E-mail is becoming more pervasive throughout all industry sectors. This means an increasing number of contracts, orders, invoices and other business critical documents are being transmitted through this medium.

For most organisations e-mail is now considered a business-critical application and management of e-mail is essential.

Effective e-mail management starts before e-mail is even delivered to your organisation and can mean retaining an e-mail for 7 years or more. Effective e-mail management can be broken down into its 3 constituent parts: AntiSpam, AntiVirus and Storage and Archiving.

Anti-Spam

The abuse of electronic messaging systems to send unsolicited, bulk messages is more than just a time wasting nuisance, it can overload your e-mail system and in extreme cases cause it to crash.

Less scrupulous organisations use spam as a marketing strategy, the content of which tends to be of a less than appealing nature and could even offend some readers, therefore it is essential to eradicate this threat.

Anti-Virus

The volume of e-mails constantly increases, so does the number of viruses that are propagated through them. The viruses grow in complexity and maliciousness and it is commonplace for an e-mail virus to automatically mail itself to all contacts in a recipients address book.

Protecting your organisation from e-mail borne viruses is an essential part of any effective e-mail management strategy.

Storage and Archiving

E-mail has grown so much in importance and credibility it is now featuring with increasing regularity in, unfair dismissal, harassment and court cases.

Therefore it is more important than ever to be able to store, audit, retrieve and in some cases, such as unsuccessful corporate take-overs or mergers, delete e-mail correspondence.

The right e-mail archiving solution can also help alleviate the workload from your Exchange server, eliminate mailbox size limits, eliminate the need for fragile ‘.pst’ files, ease Exchange migrations and help ensure regulatory compliance.

Taking care to implement an end-to-end solution to e-mail management means that only relevant, virus-free e-mails make it through your Exchange Server on to your e-mail archive platform. A cradle to grave approach saves valuable company resource and administration time.